14th Feb 2025
How to request support
We welcome support requests and enquiries from all our customers.
Please email to help@engineroomtechnology.com, or
Open a support ticket directly via your account at clients.engineroomtechnology.com
We look forward to hearing from you!
Support requests from third parties can only be accepted if the following are provided in writing by ...
6th Feb 2025
New clients area address and new support email address
As part of work to bring our branding under one domain name, we have changed the address for our clients area.
The new address is https://clients.engineroomtechnology.com.
To go with this, we have a new email address for support tickets and requests. Please email help@engineroomtechnology.com to open a support ticket.
13th Sept 2024
Migration of hosting services to new servers - final phase
We are now entering the final phase of our migration, and all our web services will soon be running on brand new servers, offering our customers improved performance, reliability and security.
Our thanks go out to all customers who have kindly cooperated with the DNS updates on their domain names required to make this migration possible.
If you ...
29th Aug 2024
Migration of hosting services to new servers Phase 2
Phase 2 of our migration schedule is now underway, and this will primarily involve customers who subscribe to our Engine Room dealer management service.
We will be writing to inform all relevant customers of the migration of your website to new servers to enhance performance and reliability. While the exact date for this migration has not yet ...
