How to delete an email account in cPanel

We offer two ways to close (i.e. delete) an email account via your cPanel hosting account. These are general instructions and precise steps may vary with the version of cPanel available in your account.

1. Firstly, by logging in at https://clients.engineroomtechnology.com
   1. Visit https://clients.engineroomtechnology.com/
   2. Log in using the link at top right.
      1. If you have forgotten the password, use the password reset link.
      2. Use the main email address for your account - this may not be the specific email address you wish to change, but rather the email address to which we send correspondence.
   3. When logged in,  choose Services > My Services on the top menu.
   4. Click in the row beside the name of the relevant hosting or email service.
   5. Under Quick Shortcuts, click Email Accounts
   6. Click Manage beside the relevant account.
   7. Scroll to the bottom of the page and click Delete Email Account. Note this is permanent and cannot be undone.
2. Log in directly to your cPanel
   1. Visit https://cpanel.mydomain.com or https://mydomain.com/cpanel replacing mydomain.com with your own domain name.
   2.  Log in with the username and password issued when your account was set up.
      1. If you don't know the password, use the reset password link.
      2. The username is not an email address but the main username for your hosting account.
   3. When logged in, under Email, click Email Accounts
   4. Follow the steps from point 6 above.